By accessing our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms and Conditions, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

All product images displayed on this website are for illustrative purposes only and are not a binding component of any contract between Yves Hair Extensions and its customers.

While we strive for accuracy, Yves Hair Extensions cannot be held liable for typographical errors, inaccuracies, or omissions on the website. Technical specifications and the actual appearance of delivered products may vary slightly from descriptions or images shown online.

Prices applicable at the time of purchase are final. All prices are listed in Swiss Francs (CHF) and include VAT. Customers are responsible for any additional costs associated with their chosen payment method.

Payments can be made conveniently through the following methods:

Yves Hair Extensions reserves the right to update or modify pricing and product information at any time without prior notice.

All orders are processed within 1–2 business days after payment is received. Domestic deliveries within Switzerland and Liechtenstein are shipped via Swiss Post (A-Post Registered) and require a customer signature upon receipt.

Each product listing indicates whether the item is currently available:

To initiate a return, please follow the process below. Unauthorised returns without prior approval will be refused.

The following items are not eligible for return or refund:

• Used, washed, or coloured hair extensions or wigs
• Opened products no longer in original packaging
• Items returned without prior written authorisation

All goods remain the property of Yves Hair Extensions until full payment has been received. Orders are dispatched only after payment confirmation to prevent misunderstandings.

Protecting your privacy is of utmost importance to us. We are committed to safeguarding your personal information and handle all data in strict confidence, in full compliance with applicable Swiss data protection laws (DSG).

Your personal data will never be sold or shared with third parties outside the limits of the law. For full details, please refer to our Privacy Policy.

These Terms and Conditions constitute the full scope of our obligations relating to the sale and delivery of our products. No additional guarantees, representations, or conditions apply beyond what is expressly stated herein.

• In accordance with Swiss Commercial Law, Yves Hair Extensions is not liable for material, immaterial, or physical damage resulting from misuse or incorrect application of our products.
• Our liability is limited to the total purchase value of your order.
• We are not responsible for minor errors, omissions, or delays that occur despite due diligence.

All disputes arising from the use of this website or purchases made through it are subject to the exclusive jurisdiction of the courts of Aarau, Switzerland.

Swiss law shall apply exclusively to all matters relating to these Terms and Conditions and any transactions conducted through this website.

Yves Hair Extensions reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes become effective immediately upon publication on this website.

We recommend reviewing these Terms periodically to stay informed of any updates. Continued use of our website after changes are published constitutes your acceptance of the revised Terms.